Q. What is Unravel?
Ans. Unravel is a health related app and wapservice. By subscribing here user can read health related information, can ask question to doctors through chat and get a health related tips by sms during subscription period.
Q. What are the subscription modes of Unravel?
Ans. Through SMS, WapPortal and APP
Q. How do I subscribe for the service?
Ans. Type START 3DRUNRAVEL and send to 17188 for 3 days renewal pack
Type START 7DRUNRAVEL and send to 17188 for 7 days renewal pack
Type START 3DUNRAVEL and send to 17188 for 3 days onetime pack
Type START 7DUNRAVEL and send to 17188 for 7 days onetime pack
Wap Portal
https://unravel.help/
App
Q. Unravel service subscription will be renewed automatically?
Ans. Yes, Renewal packages will renew automatically.
Q. How do I unsubscribe from the service?
Q. How do I unsubscribe from one time package?
Ans. No need to unsubscribe. It will deactivate automatically after 3 or 7 days based on package.
Q. What are the features of Unravel?
Ans. Health related information
Chat with doctor
Health Tips (through SMS)
Health Related Videos
Q. Subscribe and charged user will get the daily health tips through sms?
Ans. Yes
Q. What is the link to browse Unravel service?
Q. What will be the response time for the doctor?
Ans. First two questions will be responded in 90 min. From next question, response time will be 24 hours.
Q. Can I browse Unravel portal without subscription/registration?
Ans. Yes, you can browse but need to subscribe to enjoy the service.
Q.Is there any browsing charge?
Ans. For browsing, standard data charges are applicable
Q. I click on a link and nothing happens?
Ans. Make sure that your Internet connection is working properly.
What do I require to get Unravel service on my mobile?
Please make sure your mobile is configured with mobile internet settings. You are using a compatible mobile for Unravel service
Q. How do I send my feedback?
Customer Support:
Email: support@multisourcingbd.com
Phone: 9779801031020
